Medical Disclaimer: This website is for general informational purposes only and is not intended to be, and should not be treated as, substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.
Shipping policy
At Posture Align, we aim to deliver your orders efficiently and reliably to customers in Malaysia and selected international destinations.
Order Processing
Orders are processed Monday to Friday, 9:00am – 5:00pm, excluding public holidays.
Orders placed after 12:00pm will be processed on the next business day.
Shipping Rates
Shipping charges are calculated automatically at checkout based on your delivery location, order value, and selected shipping method.
Promotions such as free shipping may be offered from time to time and will be clearly indicated at checkout where applicable.
Estimated Delivery Time
Malaysia
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West Malaysia: Estimated 2–5 business days
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East Malaysia: Estimated 3–7 business days
International Shipping
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Estimated 7–14 business days, depending on the destination, courier service, and customs clearance processes.
Please note that international delivery times may vary due to customs inspections, local courier performance, or unforeseen delays.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number to monitor the status of your delivery.
Customs, Duties & Taxes (International Orders)
For international orders, customs duties, import taxes, or additional fees may be imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping fees.
Delivery Issues
If your parcel is delayed, lost, or arrives damaged, please contact us promptly so we can assist you:
Email: wecare@posturealign.com.my
We are committed to working closely with our courier partners to help resolve delivery issues as efficiently and fairly as possible.